Responsible Gaming
Introduction
At Winner Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to view any money spent as the cost of entertainment, just like going to the cinema or dining out.
Age Verification
Winner Casino is only available to players aged 18 years and over in the United Kingdom, or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. By accessing this site, you confirm you meet the legal age requirement.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from friends, family, or partners
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, education, family, or social commitments due to gambling
- Borrowing money to gamble or to pay gambling debts
- Experiencing mood swings or irritability when not gambling
- Being unable to cut back or stop gambling despite wanting to
- Lying about the amount of money you've spent on gambling
- Jeopardising relationships, employment, or education due to gambling
If any of these resonate with you, please seek help immediately.
Self-Help Tools
Winner Casino provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session.
- Session Time Limits: Limit the duration of your gaming sessions.
- Reality Checks: Receive regular reminders during play to reflect on your gaming activity.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break.
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations
If you are struggling with problem gambling, support is available from the following trusted organisations:
United Kingdom
- GamCare: Free, confidential support and advice for problem gamblers. Visit www.gamcare.org.uk
- GamStop: The National Self Exclusion Scheme. Self-exclude from all online gambling companies in the UK. Visit www.gamstop.co.uk
- Gamblers Anonymous: Free support meetings across the UK. Call 0207 384 3040 or visit their website for meeting times.
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga-essuchtprävention.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling can have serious consequences for your health, finances, relationships, and wellbeing. Support is available, and recovery is possible.
You are not alone. Reach out to one of the organisations listed above, speak to a trusted friend or family member, or contact your GP for guidance.
Remember: Gambling should be fun and entertaining. If it's causing you distress or impacting your life negatively, it's time to seek support.